Refund policy
Last updated October 24, 2026.
This policy is part of our terms of service. You pay a 50 percent deposit when you order. Here is what happens if you cancel or something goes wrong.
Before we send the written scope
You can cancel and receive a full refund of your deposit.
After you confirm the scope, before work starts
You can cancel and receive your deposit back, less 10 percent to cover time already spent.
After work has started
The deposit is not refundable, because the time is already spent. If we fail to deliver what the scope promises and cannot fix it within a reasonable time, we will refund the part of your payment that relates to what we did not deliver.
After handover
We fix defects in what we delivered for 30 days at no charge. We do not refund completed and delivered work.
How refunds are paid
Refunds go back to the original payment method and can take several days to appear.
Your legal rights
Nothing in this policy limits any rights you have under the consumer laws of your country.
How to ask for a refund
Email holdings@libereux.com with your name and the email you used to order, or call (678) 463-0804.